Stations
The typical station consists of two levels - concourse and platform. The concourse provides ticketing facilities and other passenger amenities as well as access to the system. The platform is for waiting, boarding and alighting from the train. Please be aware that the train may approach the platform anytime, from any direction.
Trains
Our trains are designed to high international standards. Doors open / close automatically. Beeper sounds will warn you when the doors are about to close. If standing please stand clear of the door's at all times.
Track
Stay away from the track and electrified rails. Pay attention to all warning signs. Trespassing onto the track area can cause severe injury to yourself or others.
Tickets
Types of Tickets
1) Single-Journey Ticket:
this is a pay-per-trip ticket, it is available at any Ticket Issuing Machine, located in every station. The machines accept coins only and give change. Commuters can also get exact change at any ticket office, located near a Ticket Issuing Machine.
2) Stored-Value Ticket:
the value of the ticket will be deducted according to the distance of each journey, and is most suitable for regular commuters or for multiple journeys. Stored-Value Tickets are available and can be refilled at any ticket office, located in every station.
3) Sky card
- Available for 200 baht plus 30 baht refundable deposit.
- Minimum refill is 100 baht.
- Each ticket contains the total value (travel value and deposit) not over 2000 baht.
- Ticket may be used for up to 1.5 years.
- Deposit can be refunded at all BTS station ticket offices.
4) 30 Day Adult Pass (no deposit and non-refundable)
Adult 10Trip Pass
- 10Trips to be used within 30 day (25 baht per trip, unlimited distance) price 250 baht. Suitable for tourists and occasional travelers.
Adult 15Trip Pass
- 15 Trips to be used within 30 day (20 baht per trip, unlimited distance) price 300 baht. Suitable for more regular travelers.
Adult 30Trip Pass
- 30 Trips to be used within 30 day (18 baht per trip, unlimited distance) price 540 baht. Suitable for daily travelers.
5) 30 Day Student Pass (no deposit and non-refundable)
Student 10 Trip Pass
- 10 Trips to be used within 30 days (16 baht per trip, unlimited distance) price 160 baht Suitable for students not over 23 years old, who travel occasionally.
Student 15 Trip Pass
- 15 Trips to be used within 30 days (14 baht per trip, unlimited distance) price 210 baht Suitable for students not over 23 years old, who travel more regularly.
Student 30 Trip Pass
- 30 Trips to be used within 30 days (12 baht per trip, unlimited distance) price 360 baht Suitable for students not over 23 years old, who travel daily.
6) One day tourist pass
Unlimited trips for 1 day for only 100 baht
7) Three day tourist pass
Unlimited trips for 3 days for only 280 baht
Ticket Usage
1.) Purchase a ticket from the Ticket Issuing Machine or ticket office.
2.) To enter the the skytrain system, insert the ticket into the entry gate and be sure to hold on to it - you will need it to exit.
3) To exit, insert the ticket into the exit gate. The Single - Journey Ticket will be taken; the Stored-Value Ticket will be returned to commuters for future rides.
Checking the remaining value
The current value of any stored value or concession ticket can be checked at any BTS ticket office. Also when exiting the gateway the remaining value will show on a display located on top of the gate.
Refunding tickets
1. SJT Tickets
- If a passenger purchases a ticket and is within the system less than 5 minutes or does not enter the system and decides not to travel an immediate cash refund can be obtained by applying at the BTS Station Ticket Office at the station where the ticket was purchased. An immediate cash refund can also be obtained in case of train delay.
2. Concession Tickets
- These tickets are non refundable.
3. Sky Card
- If no value or negative value remains on a Sky Card ticket a cash refund of net ticket value (30 baht - negative value) can be obtained immediately at any Station Ticket Office. If there is value remaining on the ticket and the passenger wants a refund then the passenger must request a refund envelope at any BTS Station Ticket Office. It is then necessary to fill in the required information, insert the ticket to be refunded into the envelope and return it back to the Station Ticket Office. The refund envelope's stub will be returned to the passenger for reference. A refund in the form of a check will be available in two weeks time. Passengers requesting a refund will be notified by telephone when their refund check is ready. Refund checks can be picked up at the station where the refund envelope was submitted.
Replacing tickets
Concession Tickets - in case of a damaged or malfunctioning ticket the passenger should take the ticket to any BTS Station Ticket Office where the ticket will be analyzed. If it is possible the station staff will replace the ticket immediately. If not, the ticket will be sent to the Head Office. In this case a new ticket will be sent to the station where the complaint was registered within 3 working days.
Sky Cards - Replacement of Sky Cards will follow the same procedure except if the ticket must be returned to the Head Office in which case a new ticket will be made available within one weeks time.
Expiring Sky Card - Sky Cards have a 2 year validity period. The expiry date of a Sky Card can be checked at any BTS Station Ticket Office. If the ticket is close to the expiry date the passenger can ask for an immediate replacement. The deposit and any remaining value will be transferred to the new ticket at no cost.
Free Shuttle Bus Service
As from 1st August there is now a free Shuttle Bus (see photo) to take passengers to various Sky Train (BTS) stations as shown in the images. The free Shuttle Bus service is initially available along 7 routes with more coming in the near future.
1. Mo Chit-Central Ladprao-Major Cineplex Ratchayothin-Kasetsart University-SCB Park Plaza Start from Mo Chit Station (N8)-Central Plaza Ladprao-Ho Wang School-Major Ratchayothin-Kasetsart University-SCB Park Plaza-Vipavadee Rangsit Rd.
2. Surasak-Wongwian Yai Start from Surasak Station (S5) - Charoen Nakorn Rd-Lard Ya Rd.-Wongwian Yai-Krung Thonburi Rd.-Bangrak Hospital.
3. Ekkamai-Klongton Start from Phrakhanong Station (E8) - Sukhumvit 71-Petchburi-Sukhumvit 63 (Soi Ekkamai)-Sukhumvit Rd.
4. Thong Lo-Phrom Phong Start from Thong Lo Station (E6) - Sukhumvit 55 (Soi Thong Lo)-Petchaburi Rd- Sukhumvit 39 (Soi Phrom Phong)-Sukhumvit Rd.
5. On Nut-Sukhumvit 103 (Soi Udomsuk)-Central City Bangna Start from On Nut Station (E9) - Sukhumvit Rd.-Sukhumvit 103 (Soi Udomsuk)-Central City Bangna-Sukhumvit Rd.
6. Phloen Chit - All Seasons Place (Conrad Hotel)
Start at Phloen Chit station - Wireless Road - All Seasons Place
Mo Chit-Central Ladprao Start from Mo Chit Station (N8) - Central Plaza Ladprao-Ho Wang School-Vipavadee Rangsit Rd.
Asok-Queen Sirikit National Concention Center (QSNCC) Start from Asok Station (E4) - Ratchadapisak Rd.-QSNCC (Remark: Bus route will be operated when there is a main event at QSNCC).
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